Warranty & Returns

Plant Guarantee Policy

Plants and Merchandise are Guaranteed 100%
For the purchase price at time of purchase.

• HARDY TREES & SHRUBS – 1 year
• ALPINES, ROSES & ROSE TREES – 60 days
• PERENNIALS & VINES – September 1st of the year purchased.
• TROPICAL, HOUSE & WATER PLANTS – 60 days
• HARDGOODS & GIFT MERCHANDISE – 60 days
• Annuals & Replacement Plants are not guaranteed.
• Clearance Items are final sale.

Return Policy

• Return of salable plants & merchandise with a store receipt will be issued a refund using the payment method tendered. There is a waiting period on all checks.
• Return of material over $150, paid for by cash or check, will be refunded by mail.
• Any return of unsalable plants & merchandise with a store receipt will be issued a store credit at the purchase price.
• No refunds will be issued without a receipt.

Holiday Policy

• Holiday Merchandise must be accompanied by the original receipt and sales tag for return. All returns must be in salable condition.
• NO returns will be allowed after December 10th.
• Merchandise returned will receive a refund by method paid.
• Holiday Merchandise accompanied by a gift receipt will be issued a store credit only.
  
  

Ray Wiegand’s reserves the right to alter or void these policies at any time.